Q: What does the website migration service entail? Will my website be safe?
A: The website migration service that our company is offering is free (to a certain extent). We will transfer your website(s) to our state–of–the–art cloud hosting platform without you having to do anything. We know from experience that switching hosting providers can result in lost information and undesired downtime. For this reason, we will perform all that for you for free!We have highly experienced administrators whose chief responsibility is to make certain that your site works exactly as it did on your previous hosting platform. The administrators are well–versed in migrating custom–built websites, as well as websites that are based on popular web applications such as WordPress and Joomla™.
Q: How long will it take for my website to be moved over to your platform?
A: There are plenty of variables to take into consideration – the total amount of files, the physical size of the database, the complexity of the site itself and the present workload of our website migration experts, etc. Nevertheless, we do our very best to accomplish all website migrations within a 48–hour window. Less sizeable websites are migrated faster – usually in less than 24 hours.
Q: Do you need anything from me before you start moving my web site?
A: We’ll require the login information for your old hosting provider’s Control Panel along with the site’s name (domain name).
Q: The login details for my hosting account are delicate. How can I trust you?
Q: What about downtime? Will my site be offline?
A: While we transfer your website, it will be available both in your web hosting account with us and in your account with your former hosting provider. As soon as the transfer is completed, we will make sure that everything is functioning correctly and that the integrity of your content is not affected prior to telling you that the transfer is done. Then we’ll explain to you how to move the domain over to your hosting account with us and how to update your DNS settings.
Q: Will my old web hosting provider need to do anything?
A: While we migrate your web content, your hosting provider won’t be aware of the migration at all. We will not touch base with them in any way.
Q: Which hosting providers can you transfer web content from?
A: We support all Linux–based web hosting platforms. Essentially, if we can receive access to your Control Panel, we will be able to migrate your site.The only platforms that we don’t support are closed–source site creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.