1 hour ticket response
Our team of tech support engineers is devoted to giving fast answers to all your inquiries. We will examine your tech support ticket the instant it’s been delivered and will respond back to you with a solution to the problem within less than one hour after the ticket submission. As a matter of fact, our average support ticket response time is 20 minutes.
A Premium Help Desk Service
Each member of our help desk support team has many years of experience in the Linux cloud hosting industry and the vast majority of them have been with us for at least five years. They all are prepared to respond to all your inquiries in the most proficient way possible.
An Easy–to–Navigate Help Section
In the Website Control Panel you will find an easy–to–navigate Help section where you can find quick hints on how you can use our hosting services. You can get the answers to your queries in our F.A.Q. archive, find more information in the web hosting account administration articles or watch our educational video tutorials.