Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour reply guarantee with all of our Linux cloud hosting packages, which means that each individual help inquiry you submit is going to be answered to in only sixty minutes maximum. Our support team members have been educated to instantly deal with any case and to ensure that you get reasonable information on any trouble that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • You could email us 24x7x365 with any problem you have got relevant to our products. We now have technicians on duty regularly to present help and support anytime needed. You may use the ticketing system or post an email at any moment, or pick–up the phone or make use of the live chat within working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish guide while performing tasks within the Control Panel, you’ll be able to always just click the Help button and see your query in the group of content articles that will came up. We have as well turned the majority of the posts into video tutorials. The catalogue of educational videos will come up if you select the Videos press button located in the top right angle.