A 99.9% Server Uptime
We’ve built our cloud hosting system using dependable hardware components and strongly tweaked software. Our admins have installed a tweaked version of SELinux on all our hosting servers to ensure the highest level of safety and stability. We’ve added several anti–DDoS mechanisms along with very powerful firewall programs to make sure our internal network is impenetrable and safe.
All Linux cloud hosting packages come with a 99.9% server uptime guarantee. And irrespective of which datacenter you select, the guarantee remains the same.
A 99.9% Network Uptime
When you set up your own cloud hosting platform, it’s very important to also set up your own network architecture. Because of this, we built a custom internal network in each one of our datacenters. Relying on topflight Juniper routers and switches, our internal network allows for outlandishly fast data transmission speeds and is also fully redundant.
In this way, you will enjoy a 99.9% network uptime in our datacenter in the USA, in our datacenter in the United Kingdom, in our datacenter in Finland, in our datacenter in Eastern Europe and in our datacenter in Australia, regardless of which web hosting plan you have chosen.
A 30–Day Money–Back Guarantee
Despite the fact that we have done just about everything to decrease all possible risks with our cloud hosting plans and even though our company offers outstanding support, there are situations when the client simply isn’t satisfied with what we are offering. Or he needs to migrate to a more robust web hosting solution, like a VPS server or even a dedicated server.
This is why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you aren’t happy, you will get a refund.
24/7 Technical Support
If you’ve ever been forced to wait around for hours for a reply, you probably know how infuriating this can be, particularly when your website is on the line. That’s why our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our customer service technicians will be here for you and they will answer you in less than one hour. And the best thing is that their average response time is less than 20 minutes!