Installation And Troubleshooting

Other than having more system resources, a good reason why you can get your own server and use it instead of a shared Internet hosting plan is that you are able to install and run a large selection of software. With a shared account, you'll be able to use apps, that don't need root access and are not set up server-side, so when you require certain software for your Internet sites, you cannot do the installation on a shared hosting server. This is not so with a server of your own in which you can install anything you need. The downside is that you may not have much experience and dealing with your own machine is more challenging that managing a shared hosting account where the service provider takes care of the majority of things. This is the reason why we offer an additional service for our server packages called Installation & Troubleshooting and you could reap the benefits of it any time that you face any problems with the administration of your server.

Installation and Troubleshooting in VPS Servers

The upgrade could be purchased for any of the VPS server solutions regardless of the Operating System and Control Panel which you have picked or the task that you need to be performed as our admins will help you with anything related to the software on the machine. This includes, but is not limited to, setting up third-party applications, setting up hosting server options, troubleshooting scripts in case they don't perform properly, etc. The upgrade features 60 minutes of work and if a certain task requires less time, the rest of the minutes will be available for the future and will be listed in the virtual private server billing CP. You'll be able to use the Installation & Troubleshooting service either as an individual upgrade or as an addition to the Managed Services upgrade, which supplies 30 minutes of custom work on your machine. In this way, you may work on your sites without needing to worry that you'll not be able to use some program or losing time on complex matters.

Installation and Troubleshooting in Dedicated Servers

The upgrade is available with all our Linux dedicated servers and as long as you add it, our experienced admins will be able to aid you with everything on your hosting server. Including setting up any third-party software which you might want to use on the server and troubleshooting any script that performs poorly or does not run at all. Our upgrade includes 1 hour of work and in the event that a specific task isn't very time-consuming, we'll add the remaining time to your account. You'll be able to see how many minutes are left in your billing CP and use them whenever you require assistance again. The Installation & Troubleshooting upgrade can be purchased at any time, so in case you need something to be installed in the very beginning, you can add it to your order during the sign up process, while if you require support later on, you'll be able to add it from the server billing area. Thirty minutes of custom work are provided with our Managed Services pack as well, but if you require additional work to be performed on the hosting server, the Installation & Troubleshooting upgrade will be a guarantee that your programs shall be installed and set up in the best feasible way.